Frequently Asked Questions

hômm is a modern way to sell. We're a real estate company that uses technology to make buying and selling your home simpler. We use our access to capital to take the stress out of selling—giving you a clear cash option and flexible timing.

It clarifies your options. When you have our offer in writing, the uncertainty is gone. You can choose to take the simple path (selling to us) or the market path (listing it).

You are not guessing what your safety net looks like. You are holding it.

1. Reach out – You tell us about your home and your timing.

2. We visit – We see the property in person so we can accurately determine its current value.

3. Your home's value & cash offer – We show you what your home should sell for right now (your home's value) and make a cash offer based on that number.

4. You decide – List your home, accept our offer, or do both (list with our offer as your Plan B).

5. Closing & move – If you activate our offer, we finalize paperwork with your lawyer, pick a possession date, and you move once.

There's no obligation at any point until you choose to accept our offer.

We look at how your home compares to similar properties that have sold recently. That includes things like:

• Size and layout

• Neighbourhood and location

• Upgrades and improvements

• Overall condition

From there, we estimate what your home could reasonably sell for if it were listed today. We call that number your home's value.

Our cash offer is based on your home's value. We build in all of our standard fees, commissions, and typical selling costs so the number you see is the amount you receive from us when you close (other than your own legal fees). There are no surprise deductions when you activate the offer.

Upgrades can make a real difference. New kitchens, bathrooms, flooring, windows, mechanical systems, landscaping and other improvements all factor into our valuation. When we visit, please point out anything you've done so we can make sure it's reflected in your home's value.

Once we buy your home, we get it ready for resale. That can include:

• Professional staging

• Fresh paint

• Updated lighting

• Flooring changes

• Other smart improvements that make the home show its best

We invest our own money to help the property sell for the highest possible price.

If we then sell the home for more than your home's value, you receive an upside bonus:

• Any sale price above your home's value is considered profit.

• We subtract what we spent on improvements.

• The remaining profit is split 50/50 between you and hômm as your upside bonus.

So if the home does better than your home's value, you receive that bonus even though you've already moved on.

You're free to accept our offer whenever you're ready, but the price we've quoted is guaranteed for 30 days. If you'd like to activate the offer after that window, we'll simply refresh your home's value to reflect current market conditions and confirm a new offer price.

After we've seen your home in person, we typically provide your cash offer within a couple of days.

Yes. When you accept our offer, you select a closing date that works best for you, as long as it's within 60 days of receiving the offer. If something changes, you can usually adjust the possession date with reasonable notice, and we don't charge a fee to make that change. Tell us what you need and we'll do our best to accommodate.

You'll need to move out and provide vacant possession on the date you've chosen. That's the day keys change hands and the property becomes ours.

Moving is exhausting enough without scrubbing baseboards. When you sell to hômm, just empty the home and go. We cover the final deep clean up to $1,000, which handles most standard cleaning jobs. All we ask is that you leave things in reasonable condition (no major damage or excessive debris), and we'll take it from there.

Yes. In fact, many sellers like this approach. Once you have our offer:

• You can list your home around your home's value (or a bit above it).

• If the market delivers a price you're happy with, fantastic.

• If it doesn't, you still have the certainty of our cash offer and can activate it instead.

It's a way to test the market without putting yourself in a risky position.

We focus on single-family homes, including duplexes and townhomes, in major cities across Alberta.

At the moment, we are not set up to buy condos, acreages, or mobile homes.

No. While your property is listed with another real estate company, we're not able to make you an offer. Once that listing has expired or been formally cancelled, we can step in and help.

No separate commission is charged when you sell directly to hômm. Our cash offer already includes our fees and typical selling costs, so the amount we quote is what you receive on closing (other than your own legal fees).

None at all. Asking questions, having us out to see your home, and receiving your home's value and a cash offer are all no-obligation steps. You only commit when you choose to accept our offer and sign the purchase contract.

Our goal is to be transparent. The offer you see:

• Already has our fees and commissions built in.

• Represents the amount you receive from us at closing (excluding your legal costs).

We'll walk you through the numbers so you can see exactly how we got there.

Yes, absolutely. We work as your buyer's representative too. Here's how that helps you:

• You tell us what you're looking for, and we set up a search that includes all listings on the market, regardless of which company has them for sale.

• We'll show you any home that fits your criteria and help you write a strong offer.

• Because you have a cash offer from us instead of a "subject to sale" condition, your offer is more attractive to sellers. That can help you negotiate better price and terms and stand out against competing buyers.

• With a known closing date on your current home, it's easier to line up possession dates so you move once and avoid double mortgage payments.

Yes. We conduct a standard home inspection to understand the property's condition. In some older homes, we might check specific systems like the foundation or sewer line, but we will always let you know upfront what we are looking at.

We will outline any conditions clearly in our offer.

Don't panic. Almost every home has some issues. Here's how we handle it:

• We share the inspection report with you so you can see exactly what was found.

• If the inspector uncovers something significant, we'll talk through options with you and work toward a solution that makes sense for both of us.

We don't take on properties in extreme distress, so very serious defects (like major structural failures) may cause us to walk away. That's not typical, though. We aim to keep deals together, not to look for reasons to cancel them.

Yes, we do. An in-person visit is essential to properly understand your home's condition, layout, and upgrades. It's how we ensure your home's value and your cash offer are as accurate and fair as possible.

It is a fair question, because this is a new way to sell. The model works because we are willing to invest in the home. We buy it, improve it, and resell it.

If we do our job well, we earn a return. If we do very well, we share that extra upside with you. It is transparent by design.

No, this is different. Traditional "guaranteed sales" usually require you to list your home first, and the guarantee is just a backup plan if it doesn't sell.

With hômm, the cash offer is real and ready to go immediately. You don't have to list, show, or wait to use it. It is your primary option, not a fallback.

Just contact us with your address and a few details about your home. We'll:

• Schedule a time to see the property.

• Prepare your home's value and your cash offer.

• Walk you through your options so you can decide what feels right.

Yes. As with any real estate sale, you'll want your own lawyer to handle the legal side of the transaction and transfer of title. Your legal fees are your responsibility and are not included in our offer amount.

That's exactly why we time-limit the guaranteed price on your offer to 30 days. If you wait longer than that, we'll simply refresh your home's value based on the most recent market data and confirm a revised offer with you.

Please reach out. We're happy to talk things through, explain any part of the process in more detail, or walk you through real examples so you can see how it might work in your situation.